Shipping policy
Shipping Policy – Velto
At Velto, we deliver premium handcrafted leather products safely and efficiently across Pakistan.
Shipping Coverage
- We ship to all regions across Pakistan
Order Processing
- Orders processed within 1–2 business days after payment confirmation
- Orders placed on Sundays or public holidays processed next business day
- Confirmation email sent once dispatched
Delivery Timeframes
- Major cities (Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad): 2–4 business days
- Other areas: 3–5 business days
- Times may vary due to courier schedules or unforeseen circumstances
Shipping Charges
- Calculated at checkout based on location
- Free shipping promotions displayed when available
- Current offer: Free delivery on all orders (limited time)
Cash on Delivery (COD)
- Available across Pakistan
- Inspect your order upon arrival and pay the delivery agent in cash
Order Tracking
- Tracking details sent via SMS, WhatsApp, or email once shipped
- Monitor delivery status in real-time with your tracking number
- Contact us for tracking assistance
Delivery Requirements
- Ensure shipping address, contact number, and delivery instructions are accurate
- Someone must be available to receive the order
- Velto is not responsible for failed/delayed deliveries due to incorrect information or unavailability
Damaged or Incorrect Items
- Contact us within 24 hours of delivery
- Provide clear photos of the item and packaging
- We'll arrange replacement or full refund promptly
Contact Us 📧 info@velto.com.pk
💬 +92 300 1234567
🕒 Mon–Thu 9 AM–5 PM | Fri 3 PM–8 PM | Sat 9 AM–5 PM | Sun Closed
Velto – Premium Handcrafted Leather. Delivered with Care.